Ship Voice AI That
Work in the Real World

Simulations miss what real users reveal. Vocal puts your voice agents in front of real people so you can ship with confidence.

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MONITORING & EVALUATION

Real-time Insights to Catch Failures and Optimize Conversations

Enterprise-Grade Transcription

More accurate than Deepgram, supporting 50+ languages with a word error rate of just 8.8%.

• Post Call Transcription

Hi, I&aposve been having some tingling in my hands and feeling short of breath lately. My doctor mentioned something about anxiety?

Patient

I understand your concerns. Let&aposs talk about your symptoms and what your doctor found. Have you noticed any patterns with when these symptoms occur?

Healthcare Provider

Sentiment & Emotion Analysis

Detect customer sentiment, emotions, and vocal cues in real-time.

Sentiment

Positive-0.7

Negative+0.8

Emotion

Concerned85%

Anxious60%

Vocal Cues

Sigh2

Pauses3

Event Tracking

Monitor key conversation events and set custom alerts.

Call Forwarded

Identity Verified

Goal Evaluation

Automatically detect if key conversation goals were met.

• Goals Completed

Insurance Verification

Pass

Goals Completed2/3

Integration

Integrate in Minutes, No Code Needed

Connect Voc-al to your voice agent in minutes—no setup headaches. Use our SDK for full control, or instantly integrate with VAPI and Retell for a no-code experience.

V Λ P I

Connect your VAPI agent directly to Voc-al for instant analytics and insights.

View Documentation

::: Retell AI

Integrate your Retell AI voice assistant with Voc-al in just a few clicks.